Questions brands ask before switching

Standard onboarding is 30 days from contract signature to first live shipment. That includes inventory transfer, channel integrations (Shopify, Amazon, BigCommerce, etc.), lot-tracking setup, and account-manager kickoff. Brands transferring from another 3PL typically run parallel for 2 weeks to validate accuracy.

See the full 30-day path →

Yes. We operate to cGMP standards across all product handling, with full lot tracking, traceability, and recall procedures built into our WMS. Our supplement and beauty clients use our compliance documentation directly in their FDA filings.

For 2026 MoCRA cosmetic regulation, we have the lot tracking and adverse-event reporting infrastructure already running. See our beauty industry page.

Pricing depends on SKU count, order volume, channel mix, and storage requirements. Most brands in the $3M–$50M revenue range land between $4–$8 per order all-in (pick, pack, ship, materials). We provide custom quotes within 24 hours — request one here.

Three things: specialization (we only serve supplement, beauty, wellness, and DTC brands — no phone cases), technology stack (Deposco WMS built for compliance-heavy categories), and service model (dedicated account managers, monthly business reviews, no ticket queues).

Yes. We operate fulfillment centers in the US (Salt Lake City, UT) and the UK. Cross-border IOSS, VAT, and EU compliance handled in-house. Many of our brands launch US-first, then add UK fulfillment within 12 months — same account manager, same WMS, no second integration.

Elastic capacity is built in — we plan for 10× peak across our network and run BFCM dry runs with every client in October. Most generic 3PLs throttle peak volume; we underwrite it. Talk to us about your peak capacity plan during onboarding.